Care & Warranty
OUR TOP CARE TIPS
When you’re not wearing your Katiico Jewellery pieces, keep them individually stored in the pouch or box that it came in.
To minimise any scratching or tangling to your jewellery, ensure necklaces and bracelets are fastened.
Avoid wearing your jewellery in the bath, shower or swimming pool, the water can cause it to discolour.
Store your jewellery away from the sun and be careful not to allow perfumes, make up, body and sun creams touch your pieces as these can tarnish plated items.
Our sterling silver, 24k gold plated jewellery have a warranty of 12 months and our stretch or corded products 6 months with proof of purchase.
All jewellery pieces over £200 comes with a 2 year warranty. We are happy to exchange items with manufacturing faults free of charge. Please note that in order for the warranty to be valid you will have to return to us your faulty item in full in order to receive a replacement.
Important information: Our warranty does not entitle you to receive a replacement or refund for lost or stolen items.